Our UK Shipping Charges are just £1.95 to £2.95 on most orders (Royal Mail second class or MyHermes) and is calculated at the Checkout (FREE FOR UK ORDERS OVER £50.00). Please contact us if you require an upgraded shipping method.
UK Shipping Charges for orders containing only leaflet knitting patterns and/or sewing patterns is £1.25 (Second Class Standard delivery).
- Shipping to the EU: £12.00 per order
- Shipping to Rest of the World: £18.00 per order
International customers please note: If your parcel exceeds 2kg, we reserve the right to amend shipping charges. If this applies to you we will contact you at the earliest opportunity.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to purchase.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
If you are unhappy with your goods, you can return them in a saleable, odour free condition within 28 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. I cannot accept responsibility should your returns go missing.
All returns are required to be accompanied with a covering letter and a copy of invoice or receipt.
Please contact us through the website to advise that you will be returning the goods and a return address will be provided to you.
I will provide a full refund of postage costs for a returned item if the return is a result of an error that the business has made or the goods are faulty.
PLEASE NOTE – Patterns & Pattern Books are NON Refundable