Privacy Policy

Privacy Policy & Cookies

Contract execution
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

Cookies & monitoring
A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.
We have five cookies on this site;
Two Facebook cookies enable our site to interact with Facebook
One Google Cookie helps us to understand how our customers reach us
One StatCounter Cookie enables us to understand how you interact with our site and how we can improve it
One ECWID Cookie, if you register with us, so that we can pre-populate your customer information at the checkout.
If you don’t like cookies, there are free cookie blockers available – we can recommend one if you like, depending upon your computer/tablet/mobile.
We may monitor traffic to our site and collect the following information:
• The IP address of your computer
• The referring website from which you have got to our website from
The reasons for this are:
• To make ongoing improvements to our website based on this data
• To see our most popular sources of business

Disclosure of personal data
We do not share individual customer information with anyone other than our e-commerce provider and payment processors and then only so that we can process your orders.
We do not share your data with any other company for any advertising or marketing purposes and will not do so. Information about you as a customer and the orders you have placed is held in our database. You may receive notifications for delivery purposes only from our delivery partners, this information is not used by them for marketing purposes.
We do not store credit card details.
We may disclose your personal data in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

Customer privacy rights
If you are concerned about your data, you have the right, subject to the payment of a small fee, to request access to personal data which we may hold or process about you and we are happy to remove your details from our system should you request that we do so.

Credit Card Security

All credit/debit card payments from our website are made through the secure PayPal gateway using industry standard encryption. The transaction takes place electronically, eliminating the security risks associated with old methods of writing down and then manually inputting card details. As the payment is handled by PayPal, we do not handle or store these details on our own servers at any point.

Notices
All notices you send us must be sent to the contact details on www.cornflowercrafts.co.uk. We may give notice to you at either the email or postal address you provide to us when making a purchase. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

Conclusion
These terms are governed by English law. Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.